Terms of Use

Who we are

The Multistate NP is a brand of Ingram Solutions, LLC, a Michigan limited liability company (“we” or “us”). You can reach us at hello@themultistatenp.com or through the contact form.

Accepting these terms

By using this website, creating an account or using a tool, you agree to these terms and to the policies they refer to. If you do not agree, do not use the site. Some features, such as the Documentation Library, have additional terms that apply when you use them.

Who may use the site

The site is a professional resource for nurse practitioners, other clinicians and students. You must be at least 18, or the age of majority where you live, to create an account or make a purchase.

Educational information, not professional advice

Clinical, licensure, regulatory, tax and pay content on the site is educational. It does not create a clinician-patient relationship and is not individualized medical, legal, accounting, tax, regulatory or financial advice. Confirm rules, fees and dates with the responsible board or agency before you act. It does not create an attorney-client relationship, and no product or tool guarantees any clinical, licensure, regulatory, employment, reimbursement or financial outcome. The Medical, Educational and Licensure Disclaimer explains these limits in full.

Accounts

• An account is for one person. Keep your sign-in secure and do not share access.
• Give accurate information and keep your email address current, because sign-in and reminders depend on it.
• You can stop using your account at any time and ask us to delete it by emailing hello@themultistatenp.com.

Your records and uploads

You keep your rights in the records and documents you save in My Workspace. You allow us to store and process them only as needed to provide the features you use, such as reminders and document reading.

Do not upload patient-identifiable information, material you do not have permission to use, or malicious files. Upload contracts and other third-party documents only if you are authorized to share them. Uploading a document does not create attorney-client privilege or any other confidentiality relationship. Keep your own copies of important professional records. Saving a file here does not submit it to a board, employer or insurer.

Acceptable use

Do not scrape, bulk-download or republish site content or data; use site or product content to train, fine-tune or prompt an artificial intelligence model or to build a dataset; try to get around sign-in or access controls; use another person’s account; interfere with the service or its security; or use the site to break the law. We may restrict access to stop misuse.

Content ownership

The site’s text, compiled data, tools, design, books and Documentation Library belong to Ingram Solutions, LLC or its licensors. See Copyright and Intellectual Property for what you may reuse and how to report infringement.

Books, digital products and orders

Where a product page offers checkout, you can buy physical books, digital books, downloadable resources and other educational products directly on the site. A book page, publication date or “notify me” request is not an order and creates no obligation to buy or sell.

• Before you pay. Checkout shows the items, prices, shipping charges and any sales tax. You must accept the Refund and Return Policy and, where they apply, the Shipping Policy (physical items) and Digital Product Terms (digital items).
• Payment. Payments are processed by Stripe on its hosted checkout page. Prices are in U.S. dollars. Sales tax is calculated at checkout where it applies.
• Order acceptance. An order is accepted when payment is confirmed and we send or display an order confirmation. We may decline or cancel an order, for example after a pricing or description error, suspected fraud, or if we cannot ship to the address given; if we cancel, we refund what you paid for the cancelled items. If a price or description is wrong, we may correct it before accepting your order.
• Delivery. Physical books ship within the United States as described in the Shipping Policy. Digital products are delivered online, by download or by access on your account, as stated on the product page.
• Ownership. Buying a physical book gives you ownership of that copy. Buying a digital product gives you a license to use it under the Digital Product Terms; it does not transfer copyright.

Purchases from another bookstore or retailer are governed by that seller’s terms.

Estimates and automated features

License budgets may leave out fees that could not be priced; salary figures are not specialty pay quotes; and calculators, checklists, proposed renewal dates, reminders, document extraction and optional AI document reading can be incomplete or wrong. The contract review in the Offer & pay analyzer is based on your answers and is not legal advice, and reminder emails can be delayed or not delivered. Check results against the original documents and official sources; see Calculators, checklists and automated tools.

Other websites and services

Links to boards, agencies, continuing-education providers and other sites are provided for convenience. Those sites are run by others under their own terms, and a link is not an endorsement. Google sign-in, if you use it, is also subject to Google’s terms.

Changes, suspension and termination

We may change, suspend or discontinue features for maintenance, security, legal or business reasons. We may suspend or close an account that breaks these terms. Where practical, we will give notice and a chance to export your workspace records before closing an account for reasons other than misuse.

No warranty

To the extent the law allows, the site and its content are provided “as is” and “as available”, without warranties of accuracy, completeness, fitness for a particular purpose or uninterrupted availability. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by applicable law:

• Ingram Solutions, LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or professional opportunities, arising from your use of the site or its products, even if advised of the possibility; and
• our total liability for any claim relating to the site or a product is limited to the amount you paid us for the product that gave rise to the claim, or US$100 if the claim does not relate to a purchase.

Clinical, licensing, employment and financial decisions remain yours; we are not responsible for decisions made solely on the basis of site or product content. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or any consumer right you have under applicable law.

Responsibility for misuse

If a claim is brought against Ingram Solutions, LLC because you broke these terms, misused the site, or uploaded material you had no right to share, you agree to cover the reasonable costs of that claim, to the extent the law allows. This does not apply to claims caused by our own conduct.

Governing law and disputes

Michigan law governs these terms, except where the law of the place you live requires otherwise.

If you have a concern, email hello@themultistatenp.com first so we can try to resolve it informally. If it cannot be resolved, it may be brought in the state or federal courts located in Michigan, unless the law where you live gives you the right to bring it in your local courts.

Changes to these terms

We will post changes on this page with a new date. A change applies from that date. Terms accepted with a purchase continue to apply to that purchase.